Saturday, 7 March, 2026
Tata Sons Appoints AI Veteran Bhaskar Roy to Drive Customer Experience Transformation
By Isha
Tata Sons has appointed Bhaskar Roy, former Fractal Analytics and Accenture executive, as Head of AI (Customer Experience) under its Group Digital & Innovation division. With over two decades of expertise in AI, analytics, and consumer engagement, Roy will lead AI-powered CX initiatives across Tata’s businesses. A mentor to startups and academia, he holds degrees from IIM Ahmedabad and Jadavpur University, reinforcing Tata’s ambition to build a future-ready, AI-first enterprise.
Read full story at Economic Times